Frequently Asked Questions

Do I need oral/rectal/intravenous contrast?

For some exams, the diagnostic quality is greatly enhanced by administering some kind of contrast. For CT, the contrast agent is iodine-based, for MRI it is gadolinium-based. The contrast agent is taken up by e.g. inflamed or tumorous tissue which can then be easily identified by the radiologist. We will talk to you prior to the exam to discuss the risks and benefits as well as assess any risk factors that might be a contraindication for administering contrast agents.

Do not hesitate to ask questions! Please inform us ASAP if you have any known kidney or thyroid problems, are allergic to iodine or contrast agents or are pregnant or breastfeeding.

I am taking medications/have allergies.

Please let us know about any medications you are taking/any allergies you are having prior to an exam that requires the administration of oral/rectal or intravenous contrast. We will assess possible interactions and will advise you on potential alternatives or prophylactic procedures to always keep you as safe as possible.

I might be pregnant.

Please let us know about a potential pregnancy, even if it is not yet confirmed. While ultrasound is safe and is considered the imaging technique of choice we aim at avoiding any radiation exposure to an unborn child. If you are or think you might be pregnant, we will be happy to discuss potential imaging alternatives with you and your referring physician.

I am worried about radiation exposure.

We at CMTH Doctors Hospital Imaging will be happy to discuss radiation exposure with you and assess the risks and befits of the planned procedure as well as analyse potential imaging alternatives. However, we always keep radiation “as low as reasonably achievable” (ALARA-principle). Please always ask for a lead apron to protect the rest of your body.

How can I reach CTMH Doctors Hospital Imaging?

We are located centrally in George Town, Grand Cayman, Cayman Islands. The physical address is 16 Middle Road. We are located closely to the airport and cruise ship terminal and can easily be reached by foot, car, taxi or bus.

When is CTMH Doctors Hospital Imaging open?

We are always there for you. Our regular business hours are Monday-Friday 8am-5pm and Saturday 9am-2pm.

Should the need arise and a doctor refer you for urgent imaging, we have technologist and radiologist on-call services 24/7.

How much do I have to pay out of pocket?

This depends on your type of insurance. We will preauthorize the planned procedure and will advise you of additional costs, if any. Please note that if you do not have a local insurance, you will have to pay up front and we will provide you with a detailed invoice for reimbursement at home. We accept CI Dollar, US Dollar as well as usual credit and local debit cards.

What type of clothing should I wear for my exam?

We recommend that you wear comfortable, metal-free clothing (i.e., sweat pants, T-shirt, shorts, metal-free bra, etc.). Some procedures may require you to change into a patient gown.

When should I arrive for my appointment?

We recommend that you arrive to the hospital at least 15 minutes prior to your appointment. You will need to check in with patient services prior to your exam. Our friendly concierge staff will then escort you to the radiology department. If you are unsure about the date and time of your appointment, just give us a quick call under 949-6066.

Do I need preauthorization from my insurance?

Some insurance companies and plans do require preauthorization. We will clarify for you when you schedule your appointment and will advise you on the next steps.

What do I need to bring with me to ensure payment coverage?

Please bring your insurance card. Patients paying out of pocket should bring their cash or card to make payment on the day of service.

Can I get a copy of my images?

CTMH Doctors Hospital Imaging will send the reports directly to your physician. Feel free to ask for a copy of the images and we will be happy to provide you with a CD.